AI Shopping Agent

I designed and built a reference shopping agent for Visa Intelligent Commerce, an example for Visa’s clients building with its APIs. A shopper hands a purchase to the agent in one of two ways: human-in-the-loop, where they decide together at each step, or autonomous, where the agent chooses and buys within limits they set. The production agent makes real purchases and is available only to Visa clients for now, so this page shows a prototype that demos its flows and where Visa’s authentication, such as passkeys, might come in. The prototype has also proven useful for education and demos, whether with external audiences, inside Visa, or in industry talks.

Visa | Staff Product Designer | 2026