Ji Su Hiatt

Product Builder & Designer

Problems I've solved for

Building a shopping agent to demonstrate the Visa Intelligent Commerce APIs. Exploring autonomous and human-in-the-loop agentic workflows for consumer shopping and developer/vibe-coding use cases.

Visa · 2026

Cut developer onboarding from a multi-week, sales-led process to minutes with a sandbox environment and self-service sign-up.

NMI · 2025

Made fund and asset performance legible at every level of detail, improving sentiment among the advanced investors driving the largest investments.

Fundrise · 2023

Lifted repayment rates, retention, and credit usage through a mobile app redesign that raised the app store rating from 2.8 to 4.9 stars.

Mission Lane · 2020

Delivered designs to launch Escrow Express, generating +$100M in deposits in two weeks, 65% better user efficiency, and 4,500 back-office hours saved annually.

Capital One · 2017

© 2026 Ji Su Hiatt.