Hi! I’m Ji Su, a product designer and technologist in SF. I went to grad school planning to teach biochemistry, but on a whim, signed up for my first hackathon and got a taste of product development and entrepreneurship. I’ve been designing and building products ever since.
I’ve never felt like I belonged neatly in one role—design, product, or engineering. I like understanding problems, designing solutions, building them, and testing what actually works. With AI blurring those boundaries, there’s never been a better time to be a hybrid product builder.
Lately, I’ve been exploring two big questions:
How do we make technology feel more human?
I’ve spent much of my career designing complex technical products, from developer platforms to AI agents. I’m interested in making technology easier to understand, more intuitive to interact with, and more trustworthy, especially as AI begins acting on our behalf. Lately, I’ve also been exploring how storytelling, sound, motion, and personality can make digital experiences more playful and engaging.
How do we make sure we’re building better, not just more?
As AI makes building faster and more accessible, I’m interested in how we make sure we’re solving the right problems. I love helping teams adopt new tools, experiment with ideas, and learn from real user behavior. I’m also a big believer that talking to users should be a team sport. Engineers included.
Outside of work, I enjoy glamping, exploring cities, collecting enamel pins, 3D printing, stationery stores, and learning about space. I’ve also been thrifting old electronics to take apart.
Let’s talk on LinkedIn!↗
