Ji Su Hiatt
Outcome-focused product design leader building for dev tools and fintech
I help product teams build effectively by providing structure and focus, encouraging an experimentation mindset, while nurturing a culture of approachable, low‑ego collaboration.
I'm a
🏗Design fast, testable product ideas through prototyping and experimentation
🔍Develop behavioral insight frameworks that inform product direction and decision-making
🧠Leverage journey mapping and systems thinking to bring clarity to complex workflows and multi-layered user needs
Project Snapshots
NMI
Accelerating payment integrations with test API keys and self sign-up
0 to 1 design of an MVP for a sandbox environment and self sign up flow to help payment novice software platforms launch payments faster with NMI.
Rapid prototypingDesign strategyUX designUI designWebDark-mode firstDeveloper experience
Mission Lane
Driving higher repayments with better transparency
Redesign of Mission Lane's mobile app to improve repayment outcomes, customer sentiment and retention.
Rapid prototypingDesign strategyInformation architectureUX designUI designMobile
Fundrise
Improving portfolio clarity for advanced investors
Redesign of Fundrise's Portfolio page to deliver transparency for advanced investors with clearer portfolio insights and asset breakdowns.
Information architectureUX designUI designWebMobile
Working together looks like this
✨ wholesome, fun vibes ✨ (and probably food)
